HARRELL Realty Management Systems FAQs

8:00 a.m. – 4:00 p.m.
Monday – Friday

Our office is located at 4315 Lake Shore Drive, Suite M. Waco, TX. 76710. Right next to Chuck’s Pizza & Wings and the Shell gas station.

At HARRELL Real Estate Services, we will help you fix the problem. If we can’t fix the problem, we will be happy to assist you in your departure.

Sales FAQs

At HARRELL Real Estate Services, we can assist you with pricing and marketing to accomplish your length of sale needed.

We will tailor our service to fit your needs. At HARRELL Real Estate Services, our services include, but are not limited to: evaluation of your property, marketing, positioning, “make ready”, showing, etc.

Sales fees range from a flat $1,000.00 to a range of 3%-8%, depending upon your needs. Please contact us for a specific quote.


At HARRELL Real Estate, there is no contract for our property management services. This means you, as the owner, can choose to leave at anytime.

At HARRELL Realty Management Systems, we do not have a contract. We simply provide you a “scope of services” letter addressing our services and the fee we have agreed upon.

At HARRELL Realty Management Systems, we tailor our service to the individual needs of the client. We offer services from a very limited range to full-service management. For full-service— your residents/tenants will never know you exist. We have the ability to take care of all the maintenance calls, leasing the property, doing move-out inspections, move-in inspections, evictions, collections, etc.

It will generally be a percentage (%) of the rents. However, not all clients have the same needs. Contact us today for a quote to make sure we find a price that works for you.

Rental / Leasing FAQs

  1. Call our office at (254) 772-8572 and provide us with the following information:
    1. Your name
    2. Your telephone number
    3. Your drivers license number
  2. We will give you a four (4) digit code that will open the lock box.


For more help, click here to watch a video.

During non-peak months, it usually takes 24 hours to get approved. During the summer months, please allow 24-48 hours.

We do not place properties on hold. If your application is approved, you must sign the Lease Agreement within 72-hours. The lease start date must start within 14-days from the date you submitted the application.

On most of our properties we do, but it would be a good idea to look on our website under the property you are interested in. If you can’t find the necessary information, please give us a call at (254) 772-8572 ext. 102. This is a difficult question to answer due to the fact that it is a case-by-case basis.

No, if you lock yourself out of your unit you are responsible for hiring our locksmith. If the locksmith has to re-key your unit, you must provide us with a copy of the key as per your Lease Agreement.

We have very few properties that accept section 8, but occasionally one is available. When we have them available, the listing will either be on our website or on the bulletin board at the Waco Housing Authority.

You can pay rent online, by mail, or drop it off at our office (including night drop for after hours, nights & weekends).

Maintenance FAQs

When deciding whether or not emergency maintenance is necessary, consider whether it falls under Fire, Floor or Blood.

For floods—busted pipes, faulty water heater, air-conditioner condensation line, overflowing toilet, etc.—Turn off water IMMEDIATELY, call (254) 772-8572 and press prompt 6.

Please check all breakers and GFI switches before calling electrical issues. If these do not have power, please call your electric provider.

Please refer to your Lease Agreement—We do not schedule maintenance. Once a work order is requested, our maintenance vendors will respond in a “time is of the essence” manner. Please leave your keyless deadbolt on the front door unlocked until the vendor has completed their work.

Please refer to your Lease Agreement for specifics. We do not supply pest control, batteries for smoke detectors and garage remotes, or a/c filters, etc.

Again, apply the Fire, Flood or Blood mentality. Only emergency; flood, fire, sewer back-up, call (254) 772-8572 prompt 6 and leave your name, telephone number, address and details of the emergency.

A maintenance request needs to be in writing, except for emergencies. You can submit a maintenance request via our website, email [email protected], fax to (254) 772-8572 x 100, drop it off at the office, or mail to: 4315 Lake Shore Dr., Suite M. Waco, TX – 76710.